介绍
l 全书12单元,涵盖杂货店、超市、百货公司、服装店、商业中心、餐馆、旅游纪念品商店等零售行业,以及电话订购、顾客投诉、商品推荐与职责描述等基本工作任务。
l 适合高职商务英语(零售业)学生及相关企业员工进修与培训使用。
目录
Unit 1 A new job
Unit 2 At a grocery shop
Unit 3 At the supermarket
Unit 4 A letter from Emily
Unit 5 The ideal shopper
Unit 6 Shopping in Main Street
Unit 7 Eating out
Unit 8 On the telephone
Unit 9 Souvenirs from abroad
Unit 10 At a department store
Unit 11 Fashion matters
Unit 12 Solving problems
Business correspondence